Complaints

To submit your complaints about tourist services, please click the link below and fill in the form (Fields marked with * are mandatory).

Submit Complaints

Alternative ways to submit complaints

Complaints may be submitted in person or sent:

  • by mail to the Ministry of Tourism - General Secretariat for Tourism Policy and Development - Directorate of Quality Standards -Department of Tourism Businesses Registry And Complaints Handling, Amalias 12, 105 57, Athens or by fax: 210 3736131,
  • by e-mail via the homepage of the Ministry of Tourism touristcomplaints@mintour.gr,

 

Learn more about the rights and obligations of tourists/consumers in the relevant page of the Ministry of Tourism:

RIGHTS & OBLIGATIONS TOURIST – CONSUMER

http://www.mintour.gov.gr/el/Legislation/CivilRightsAndObligations/

Τρέχουσες Προκηρύξεις

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